Welcome to our commitment to digital inclusion

Last Updated: June 24, 2025

Our Commitment: Velocity Marketing Collective is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Ultimate Guide to Digital Access Support & Tools

Velocity Marketing Collective and its affiliated companies (" we ") are committed to making our online services and content accessible and usable for everyone. We believe that everyone should have equal access to information and functionality, regardless of their abilities or disabilities.

Need help accessing our digital services? Contact our support team for assistance or accommodation requests - we'll respond quickly.

Accessibility Contact Information

Email: [email protected]
Phone: +13038925674
Address: 1801 California St, Denver, CO 80202

Response Time: We aim to respond to accessibility inquiries within 1-2 business days.

Conformance Status

WCAG 2.1 Level AA Compliance

We strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA . These guidelines explain how to make web content more accessible to people with disabilities and ensure a better user experience for everyone.

Here's how we make our services accessible to everyone:

Our dedicated specialists work together to implement and verify accessibility solutions
We invest in ongoing staff education to maintain accessibility excellence
Thorough testing ensures smooth keyboard navigation across all platforms
We validate screen reader performance using industry-leading assistive technologies
Direct collaboration with disabled users shapes our inclusive design approach
Independent experts regularly evaluate our accessibility compliance
We proactively monitor and upgrade accessibility features

10 Essential Accessibility Features You Need to Know

Experience our evolving commitment to universal access:

Keyboard Navigation

Navigate seamlessly with keyboard controls - every feature responds to Tab, Enter, and directional keys

Screen Reader Support

Seamlessly integrate with your preferred assistive technology tools

Color Contrast

High-contrast visuals that exceed accessibility standards for clear readability

Alternative Text

Detailed descriptions and labels ensure all content is accessible to screen readers

Clear Structure

Intuitive navigation with structured layouts and efficient browsing options

Media Accessibility

Every video and audio element on our site includes comprehensive captions and written transcripts

Known Limitations

Despite our commitment to accessibility, we recognize certain sections may require additional enhancements

External plugins like social feeds and geographic tools may offer restricted accessibility options
Older document formats are undergoing updates to align with modern accessibility requirements
Select dynamic elements are receiving ongoing upgrades to enhance user experience

We're dedicated to resolving these barriers and value your input to guide our enhancement priorities

Complete Guide: Make Your Tech Work With Assistive Devices

Our platform has undergone thorough evaluation using various assistive tools and technologies

Screen Readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
Voice Recognition: Dragon NaturallySpeaking
Magnification Software: ZoomText, Windows Magnifier
Keyboard Navigation: Standard keyboard, alternative keyboards, switch devices

Standards and Guidelines

We follow industry-leading accessibility frameworks and compliance guidelines

WCAG 2.1 Level AA: Web Content Accessibility Guidelines from the W3C
Section 508: U.S. federal accessibility requirements
ADA: Americans with Disabilities Act compliance
AODA: Accessibility for Ontarians with Disabilities Act
EN 301 549: European accessibility standard

Real-Time Accessibility Monitoring: Best Practices & Solutions

Multiple assessment strategies ensure our site maintains high accessibility standards

Automated Testing: Regular scans using industry-standard accessibility testing tools
Manual Testing: Human testers evaluate user experience with assistive technologies
User Testing: People with disabilities test our website and provide feedback
Code Reviews: Accessibility considerations integrated into our development process
Third-Party Audits: Annual assessments by certified accessibility experts

How to Submit Feedback: Simple Steps for Better Access

Your insights help create a more inclusive experience - please share any challenges or ideas for improvement

Contact Us: Reach out using the contact information provided above
Describe the Issue: Please provide details about the accessibility barrier you encountered
Include Context: Let us know what assistive technology you're using and what you were trying to accomplish
Response Timeline: We will acknowledge your feedback within 1-2 business days and provide a resolution timeline
Follow-Up: We will keep you informed of our progress and solution implementation

Alternative Formats: If you need information from our website in an alternative format (such as large print, audio, or braille), please contact us and we will work to provide it in a format that meets your needs.

Future-Proofing Access: Latest Updates & Enhancements

We maintain a proactive approach to accessibility through several key initiatives

Staff members receive ongoing education in accessibility best practices
Accessibility verification is built directly into our development process
We partner with disability rights groups to strengthen our inclusive approach
Community feedback shapes our accessibility improvements and future developments
We continuously monitor and implement the latest digital accessibility standards to serve all users effectively

Your Guide to ADA & WCAG Compliance Standards

Our team at Velocity Marketing Collective maintains strict adherence to key accessibility guidelines and regulations, including:

The Americans with Disabilities Act (ADA), which ensures equal access and opportunities for individuals with disabilities
Section 508 of the Rehabilitation Act, establishing requirements for electronic and information technology accessibility
The California Unruh Civil Rights Act, protecting equal rights and access for all California residents
Digital accessibility regulations specific to each region where we conduct business operations

Need Help? Direct Access to Accessibility Experts

Meet the VMC Digital Inclusion Specialists

Primary Contact:
Email: [email protected]
Phone: +13038925674

Alternative Contact:
General Inquiries: [email protected]
Legal Department: [email protected]

Mailing Address:
Velocity Marketing Collective
Attention: Accessibility Team
1801 California St
Denver, CO 80202
United States

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

Essential Legal Resources & Accessibility Documentation

Last Review Date: June 24, 2025
Next Scheduled Review: December 2025